1111 Bet Privacy Policy

1 Who We Are

This Privacy Policy is issued by 1111 bet, the operator of the online betting and gaming platform accessible at 1111-bet.club. In this policy, "1111 bet", "we", "us", and "our" all refer to the platform operator. "You" and "your" refer to any person who visits, registers on, or uses the 1111 bet platform.

1111 bet is committed to protecting the privacy of all players and visitors. This policy explains in clear terms what personal data we collect, how we use it, who we share it with, and what rights you have. It applies to all data collected through the 1111 bet website, mobile app, and any related services.

This Privacy Policy should be read alongside our Terms and Conditions and Responsible Gaming Policy. By registering an account or using the 1111 bet platform, you confirm that you have read and understood this policy.

2 Data We Collect

1111 bet collects personal data that is necessary to provide our services, comply with legal obligations, and maintain the security of the platform. The categories of data we collect include:

We only collect data that is genuinely necessary for the purposes listed above. We do not collect sensitive categories of data such as racial or ethnic origin, political opinions, or health information unless specifically required by law.

3 How We Collect Your Data

1111 bet collects personal data through the following channels:

• Direct registration: When you create a 1111 bet account, you provide your name, date of birth, email address, and phone number directly.
• Deposits and withdrawals: When you make a payment, your payment provider shares transaction details with us to process the transfer.
• KYC verification: When we carry out identity checks, you may submit copies of your national ID, passport, or utility bills. These are processed by our verification partner and the results shared with us.
• Platform usage: As you use the 1111 bet platform, we automatically collect technical and usage data through cookies, log files, and analytics tools.
• Customer support: When you contact our support team by email or live chat, we retain records of those communications.
• Third-party sources: In some cases, we may receive data about you from fraud prevention agencies or identity verification services to help us comply with our legal obligations.

4 Why We Use Your Data

1111 bet uses your personal data for the following purposes. We only use your data where we have a valid legal basis for doing so — see Section 5 for details on legal bases.

• To create and manage your 1111 bet account and verify your identity.
• To process deposits, withdrawals, and other financial transactions.
• To comply with anti-money laundering (AML) and know-your-customer (KYC) regulations.
• To detect and prevent fraud, cheating, and other prohibited activities on the platform.
• To monitor your gaming activity for responsible gaming purposes and intervene where necessary.
• To send you important account notifications, security alerts, and service updates by email or SMS.
• To respond to your customer support enquiries and resolve disputes.
• To improve the 1111 bet platform based on how players use it.
• To send you promotional offers and bonuses, where you have opted in to receive marketing communications.

5 Legal Basis for Processing

Every time 1111 bet processes your personal data, we do so on one of the following legal bases:

• Contract performance: Processing is necessary to fulfil our obligations to you under the Terms and Conditions — for example, processing your deposits and withdrawals.
• Legal obligation: We are required by law to collect and retain certain data — for example, identity verification records for AML compliance.
• Legitimate interests: We process some data to protect the security of the platform and prevent fraud, which is in both our interests and yours.
• Consent: Where we send you marketing communications or use non-essential cookies, we do so only with your explicit consent, which you can withdraw at any time.

6 Sharing Your Data

1111 bet does not sell your personal data. We share your data only in the following limited circumstances, and only to the extent necessary:

• Payment processors: bKash, Nagad, Rocket, and bank partners receive the transaction data needed to process your deposits and withdrawals.
• KYC and identity verification providers: We use third-party services to verify your identity documents. These providers process your data under strict confidentiality agreements.
• Fraud prevention agencies: We may share data with fraud detection services to protect the platform and all players from financial crime.
• Regulatory and law enforcement authorities: We are legally required to share certain data with regulators or law enforcement agencies when requested under applicable law.
• IT and hosting providers: Our platform infrastructure is supported by third-party hosting and technology providers who process data on our behalf under data processing agreements.

All third parties who receive your data are required to handle it securely and in accordance with applicable data protection laws. They are not permitted to use your data for their own purposes beyond what is necessary to provide services to 1111 bet.

7 Data Retention

1111 bet retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, or as required by law. The following retention periods apply:

• Account data: Retained for the duration of your account and for 5 years after account closure, in line with AML regulatory requirements.
• Transaction records: Retained for 7 years to comply with financial record-keeping obligations.
• KYC documents: Retained for 5 years after the end of the business relationship, as required by anti-money laundering regulations.
• Support communications: Retained for 2 years after the last interaction, for quality assurance and dispute resolution purposes.
• Marketing preferences: Retained until you withdraw consent or request deletion.

When data is no longer required, it is securely deleted or anonymised so that it can no longer be linked to you as an individual.

8 Cookies

1111 bet uses cookies and similar tracking technologies on our website and app. Cookies are small text files stored on your device that help us recognise you, remember your preferences, and understand how you use the platform.

We use the following types of cookies:

• Essential cookies: Required for the platform to function. These cannot be disabled — without them, you would not be able to log in or place bets.
• Analytics cookies: Help us understand how players navigate the platform so we can improve it. These are only set with your consent.
• Preference cookies: Remember your settings, such as language and display preferences, so you don't have to set them every time you visit.
• Security cookies: Used to detect and prevent fraudulent activity and protect your account.

You can manage or disable non-essential cookies through your browser settings at any time. Note that disabling certain cookies may affect the functionality of the 1111 bet platform.

9 Data Security

1111 bet takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your information against unauthorised access, loss, destruction, or alteration.

• All data transmitted between your device and our servers is encrypted using TLS (Transport Layer Security).
• Data stored on our servers is encrypted at rest using AES-256 encryption.
• Access to personal data is restricted to authorised personnel only, on a strict need-to-know basis.
• We conduct regular security audits and vulnerability assessments of our platform infrastructure.
• Our staff receive regular training on data protection and information security best practices.
• We maintain an incident response plan to handle any data breaches promptly and effectively.

While we take every reasonable precaution, no online platform can guarantee absolute security. You also play a role in keeping your data safe — please use a strong, unique password for your 1111 bet account and enable two-factor authentication.

10 Your Rights

As a user of the 1111 bet platform, you have the following rights in relation to your personal data. To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.

• Right of access: You can request a copy of the personal data we hold about you.
• Right to rectification: If any of your data is inaccurate or incomplete, you can ask us to correct it.
• Right to erasure: You can ask us to delete your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.
• Right to restrict processing: You can ask us to pause the processing of your data in certain circumstances — for example, while a dispute is being resolved.
• Right to data portability: You can request a copy of your data in a structured, machine-readable format.
• Right to withdraw consent: Where processing is based on your consent (such as marketing emails), you can withdraw that consent at any time.
• Right to object: You can object to processing based on legitimate interests, including direct marketing.

11 Children's Privacy

The 1111 bet platform is strictly for adults aged 18 and over. We do not knowingly collect personal data from anyone under the age of 18. If you are a parent or guardian and believe that a minor has registered on our platform, please contact us immediately at [email protected] and we will close the account and delete all associated data without delay.

We use age verification checks during registration and reserve the right to request proof of age at any time. Any account found to belong to a person under 18 will be closed immediately.

12 International Data Transfers

Some of the third-party service providers we work with — such as cloud hosting providers and KYC verification services — may process your data in countries outside Bangladesh. Where this occurs, we ensure that appropriate safeguards are in place to protect your data to the same standard as required under applicable data protection law.

These safeguards may include contractual clauses that require the recipient to protect your data, or reliance on the recipient's certification under a recognised data protection framework. If you would like more information about the specific safeguards in place for any international transfer, contact us at [email protected].

13 Changes to This Privacy Policy

1111 bet may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will notify registered players by email and display a prominent notice on the platform.

The updated policy will take effect 7 days after notification, unless the change is required by law, in which case it may take effect immediately. The "Last updated" date at the top of this page will always reflect the most recent revision. We encourage you to review this policy periodically.

Your continued use of the 1111 bet platform after the effective date of any changes constitutes your acceptance of the updated Privacy Policy.

14 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way 1111 bet handles your personal data, please get in touch with our team. We take all privacy enquiries seriously and aim to respond within 30 days.

• Email: [email protected]
• Live Chat: Available 24/7 via the chat icon on the platform
• Subject line: Please use "Privacy Request" in your email subject for faster routing

For general questions about your account, bonuses, or platform features, visit our FAQ page.